Welcome to PhilHealth Mentor. We respect your privacy and are committed to protecting any information that may be collected when you visit or use our website.
This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and the choices available to you when using PhilHealth Mentor.
By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. About PhilHealth Mentor
PhilHealth Mentor is an independent informational website that provides educational content and resources relating to PhilHealth, including membership, benefits, contributions, requirements, procedures, and related topics.
PhilHealth Mentor is not the official website of the Philippine Health Insurance Corporation (PhilHealth) and is not affiliated with, endorsed by, sponsored by, or officially connected to PhilHealth.
For official information, please visit the official PhilHealth website:
2. Information We May Collect
Depending on how you use our website, we may collect certain information.
Information You Provide
You may voluntarily provide information when you:
Contact us through a contact form
Send us an email
Subscribe to a newsletter or updates
Submit feedback
Participate in surveys or other website activities
This information may include your name, email address, and any other information you choose to provide.
Please do not submit sensitive personal information, PhilHealth identification numbers, passwords, payment information, or government-issued identification documents through our website unless specifically required and appropriately secured.
Information Collected Automatically
When you visit PhilHealth Mentor, certain technical information may be collected automatically, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website
Approximate geographic information
Website usage and interaction data
This information is generally used for website operation, security, analytics, and improving the user experience.
3. How We Use Information
We may use information collected through the website to:
Operate and maintain our website
Respond to questions and inquiries
Improve our content and website functionality
Understand how visitors use our website
Monitor website performance
Detect and prevent fraudulent or abusive activity
Maintain website security
Send communications when you have voluntarily subscribed to receive them
Comply with applicable legal requirements
We do not use information for purposes unrelated to those described in this Privacy Policy without appropriate notice or consent where required.
4. Cookies and Similar Technologies
PhilHealth Mentor may use cookies and similar technologies to improve website functionality and understand how visitors use the website.
Cookies are small text files stored on your device by a website.
Cookies may be used for purposes such as:
Remembering preferences
Improving website functionality
Understanding website traffic
Measuring content performance
Providing relevant advertising, where applicable
Maintaining website security
You can usually control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
5. Analytics
We may use third-party analytics services to understand website traffic and visitor behavior.
These services may collect information such as pages viewed, approximate location, device information, browser information, and interactions with the website.
Analytics information helps us understand which content is useful to visitors and improve the overall website experience.
6. Advertising
If advertisements are displayed on PhilHealth Mentor, third-party advertising providers may use cookies or similar technologies to provide, measure, or personalize advertisements.
These third parties may collect information about your visits to this and other websites in accordance with their own privacy policies.
PhilHealth Mentor does not control the privacy practices of independent advertising providers.
Where applicable, visitors should review the privacy policies and advertising choices provided by those third-party services.
7. Third-Party Links
Our website may contain links to external websites, including government websites and other third-party resources.
For example, we may link to the official PhilHealth website for users who need authoritative or current information.
Once you leave PhilHealth Mentor and visit an external website, that website’s own privacy policy and terms may apply.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
8. How We Protect Information
We take reasonable measures to protect information collected through our website from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, online service, or method of transmitting information over the internet can be guaranteed to be completely secure.
Therefore, we cannot guarantee absolute security of information transmitted to or stored by our website.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.
The retention period may vary depending on the type and purpose of the information.
10. Children’s Privacy
PhilHealth Mentor is not specifically directed toward children.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, which may include the right to:
Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Opt out of certain communications
Ask questions about how your information is handled
Some requests may be subject to legal or other applicable limitations.
To make a privacy-related request, please contact us using the contact information provided on our website.
12. Email Communications
If you voluntarily subscribe to emails or newsletters from PhilHealth Mentor, we may use your email address to send the communications you requested.
You can unsubscribe from promotional or newsletter communications at any time by using the unsubscribe option included in the relevant email, where available.
We will not require you to continue receiving optional communications after you have properly unsubscribed.
13. Information Sharing
We do not sell or rent your personal information as part of our ordinary website operations.
Information may be shared with service providers when reasonably necessary to operate and maintain the website, such as hosting providers, analytics providers, email services, security services, or other technical service providers.
Information may also be disclosed when required by law, legal process, or governmental authority, or when reasonably necessary to protect the rights, safety, security, or property of PhilHealth Mentor, its users, or others.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, technology, services, legal requirements, or privacy practices.
When we make changes, we may update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage visitors to periodically review this page to stay informed about how information is handled.
15. Contact Us
If you have questions, concerns, requests, or feedback regarding this Privacy Policy or the way information is handled on PhilHealth Mentor, please contact us through our website’s Contact Us page.
We will make reasonable efforts to review and respond to privacy-related inquiries.
16. Important Notice
PhilHealth Mentor is an independent informational website. Nothing in this Privacy Policy creates an official relationship between PhilHealth Mentor and the Philippine Health Insurance Corporation (PhilHealth).
For official information regarding PhilHealth programs, membership, benefits, contributions, and policies, please consult the official PhilHealth website:
By using PhilHealth Mentor, you acknowledge that you have read and understood this Privacy Policy.